How long does a repair take?

Most walk-in repairs can be completed within 20 minutes but depending on the device this can take longer. If you posted your device in this could take around 24 - 48 hours once received.

If there are any delays, we will be sure to notify you of this and make sure you are kept up to date.


Is my data going to be secure?

We ensure our staff treat your data with the utmost care and confidentiality. However, if you prefer not to hand your device in with your data on, we would recommend backing it up before-hand.

What parts do we use for repairs?

We use OEM high quality parts that are manufactured to A+ standards. We give lifelong warranty on OEM parts.

Will I be charged, even if you can’t fix my device?

We offer a No Fix, No Fee Promise

Will you need my sim card?

No, as we have our own Sim Cards to test any problems that you may have experienced with your device.

I know my device is not working, but I don’t know why. Can you help?

Yes of course. You can submit a quotation request by selecting contact us. This will allow us to record an explanation of what is or what isn’t happening. Once we have figured out the issue we can give you a quotation.

I can’t see my device listed on your website, what do I do now?

Fear not, if you can’t find your device you can always use our live chat to speak with an agent or fill out our online quote request form and you will receive a reply within 24 hours.

Reasons to use us

Express Repair - 20 Minute turnaround

Express Repair - 20 Minute turnaround

Book an appointment, receive your confirmation email and then bring your gadget in store for an express repair. Most post in repairs take 1 working day once received and board level repairs take 2-5 working days.

Professional Tech Repairs

Professional Tech Repairs

Mobile Lab’s highly skilled technicians all have extensive experience in repairing tech devices. We have had items such as televisions, microwaves and even car ECU’s. Challenge us with any tech gadget new or old to repair!

Lifelong Repair Guarantee

Lifelong Repair Guarantee

Because we use the best quality parts and we have highly competent technicians to carry out repairs. We give a  lifelong warranty, as long as there is no physical damage, your repair will be under warranty.

Micro Soldering Board Level Repair Specialist

Micro Soldering Board Level Repair Specialist

We have expertise in micro soldering so we can take on repairs which other repair companies may turn away. We are proud to say we have a high success rate with our board repairs however we do offer a ‘No Fix - No Fee’ promise.

General Data Protection Regulations

General Data Protection Regulations

All our technicians are thoroughly trained in the latest Data Protection Policies to ensure your personal data is handled with the utmost care and confidentiality.

What you ‘Our Customers’ think about us and our services

What you ‘Our Customers’ think about us and our services

Here at Mobile Lab, we pride ourselves on offering the best customer service possible which is why we monitor reveiws.co.uk to ensure we’re constantly improving to offer outstanding customer service.

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Stores across the UK

44366

Happy customers

21802

Phones repaired